Position title
UX Design Director/UX Lead
Employment Type
Full-time, Contractor
Job Location
Remote work from: USA

Our client is a design and innovation company that employs 2,200 professionals across 20 countries. Their collaborative teams work across a broad range of clients in strategy, analytics, product management, content, design, user experience and technology, with a core focus in the creation of digital products and services. To this day, their work has been recognized by countless awards including Cannes Lions Grand Prix for Design in 2021, and they were named by Gartner as one of the world’s leading marketing agencies in 2021.

Please note this role is open to both fulltime and freelance talent who are eligible to work in the USA and in the Eastern Time Zone. 

As a creative, you will apply artistry and craftsmanship to strategic insight to create and bring to life beautiful ideas that move the world. You will work in a multidisciplinary environment to develop labors of love that delight customers and deliver results for clients.

As a User Experience Director, you will apply artistry and craftsmanship to strategic insights, designing articulate, beautiful and impactful customer experiences across a wide variety of channels and devices. You will work in a multidisciplinary environment to create data-driven, user-centered solutions that transform business.


  • A strong understanding and demonstration of user-centered design principles
  • Demonstrates strong proficiency in patterns of interaction, layout, typography, form, color, and the role of motion
  • Independently delivers innovative solutions to complex problems and is able to responsibly create and introduce new interaction patterns
  • Sets the foundational experience design direction for the team
  • Guides project team thinking and distills into a clear, concise direction
  • Manages personal tasks while guiding junior members to hit deadlines and achieve project success
  • Capable of defining user journeys and developing ideas from an objective point of view based on research and strategic insights, and can effectively communicate this point of view with senior management on both the agency and client sides
  • Guides the team effort to produce best-in-class solutions against requirements and technical constraints and independently builds and guides the creation of prototypes to be validated by leadership and testing
  • Demonstrates the ability to lead the design of large and complex systems of interactions across multiple projects, contributing to and guiding all documentation produced by the project team
  • Able to contribute to thought leadership activities within the discipline and work with team members to continuously set new standards for UX activities and deliverables and agency processes



  • A minimum of 7 years' experience in human-centric design
  • You have a compelling portfolio of distinctive work showing both product and service design as well as storytelling that demonstrates experience leading or executing the design of complex systems across multiple platforms, including responsive web, mobile applications and touch-based interfaces
  • You have experience leading or executing customer journey maps, experience maps and service blueprint diagrams
  • You display mastery of wireframing as well as crafting of high-fidelity design flows and prototypes using Figma, Miro, Principle, InVision, Azure and/or Framer
  • You have exceptional written and oral communication skills and a passion for annotating concept flows with rationale, research, implications, goals, opportunities, considerations, potential constraints and open questions
  • You have expertise in cross-functional collaboration
  • You are able to assist and guide other User Experience Designers in their professional development
  • You foster innovation and progressive, limitless thinking
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Position: UX Design Director/UX Lead

Thank you for your interest in this opportunity! Please know that your application has been received and routed to the appropriate person. We appreciate the time you took to apply and will contact you if we intend to pursue your candidacy.